Understand the different components of a PAR G5 Drive-Thru System

Here at Sound Products, we are dedicated to making sure owning and running a drive thru system in Canada is as easy as it can be. We get a lot of questions from our customers about the different parts of the PAR G5 Drive-Thru Communications System. This document will hopefully clearly show and describe the most pertinent components.

The PAR G5 Headset

The PAR G5 headset is made of 3 different components that are all modular and customer replaceable.

The full headset is made up of the carrier, the control pod and the battery

The headset carrier is the part that goes over your head.

The headset carrier houses the microphone and speaker for the PAR headset. 

Purchase online

PAR G5 Control Pod

The control pod on the other hand is the brains of the PAR wireless headset. It handles all the communication between the headset and the base station. It connects directly to the headset carrier.

Purchase online

The battery fits directly into the control pod of the headset

Purchase online

G5 Base Station

The base station is the main control unit for the PAR Drive-Thru system. The base station will connect to your headsets wirelessly. The base station also houses the vehicle detection module that is wired outside to your loop. 

The base station is also wired directly to your microphone and speaker out at your speaker post and menu board outside. 

Why should I purchase the PAR G5 base station and installation from Sound Products instead of doing it myself?

A simpler and faster install

At Sound Products, we understand that investing in a top-of-the-line drive-thru communication system like the PAR G5 is a significant decision for your business. While it may be tempting to purchase the base station and attempt the installation independently, there are several compelling reasons why choosing Sound Products as your trusted provider for both the PAR G5 base station and installation offers unparalleled benefits.

First and foremost, our team of certified technicians brings extensive expertise and experience in installing drive-thru communication systems, ensuring seamless integration and optimal performance. With a professional installation, you can have peace of mind that your PAR G5 system will operate flawlessly, enabling crystal-clear audio, accurate order taking, and improved customer satisfaction.

Moreover, purchasing the base station and installation from Sound Products ensures a comprehensive and streamlined process. Our experts handle all aspects of the installation, from site assessment to system setup, sparing you the hassle and potential risks associated with DIY installations. This allows you to focus on running your business efficiently while we take care of the technical details.

As a 100% Canadian-owned and operated company based in Burlington, Ontario, Sound Products is well-equipped to install drive-thru systems all across Canada. Our reliable dealer network ensures widespread access to our services, regardless of your location, and enables us to provide timely support and maintenance, should the need arise.

What type of drive-thru system do I need?

That depends.

Choosing the right drive-thru system is crucial to ensure smooth operations and exceptional customer service. At Sound Products, we offer three main types of drive-thru systems: single lane, double lane, and tandem drive-thru systems.

Single Lane Drive-Thru System: Ideal for smaller establishments or those with lower traffic, the single lane system features a single order station and pickup window. This simple setup allows for efficient order taking and delivery, making it a cost-effective choice for businesses with moderate drive-thru demands.

Double Lane Drive-Thru System: Designed to handle higher customer volumes, the double lane system boasts two order stations and pickup windows, doubling the throughput capacity. This setup enables parallel order taking and fulfillment, reducing wait times and increasing overall efficiency during peak hours.

Tandem Drive-Thru System: The tandem system is perfect for high-traffic locations and drive-thrus with substantial customer demand. It features two or more separate lanes that merge into a single order station and pickup window, allowing for significant simultaneous order processing. Tandem systems offer maximum throughput, minimizing wait times, and accommodating the busiest drive-thru scenarios.

At Sound Products, we understand that each business has unique needs. Our expert team collaborates closely with you to assess your drive-thru requirements and recommend the most suitable system. Whether you run a small coffee shop, a bustling fast-food restaurant, or a large-scale establishment, we have the perfect drive-thru solution to meet your specific demands and exceed customer expectations.
Is it time to upgrade my older drive-thru system to the current model?

An active warranty makes all the difference

If you are currently using an older drive-thru system, it may be the perfect time to consider upgrading to the latest model. At Sound Products, we understand that technological advancements have revolutionized drive-thru communication systems, offering enhanced features, improved performance, and superior reliability. Upgrading to the current model not only ensures seamless and efficient operations but also allows you to take advantage of the manufacturer's warranty benefits, including headset hardware warranty repairs.

With the latest drive-thru communication systems, you can benefit from cutting-edge noise cancellation technology, crystal-clear audio, and real-time analytic for optimized performance. Moreover, the manufacturer's warranty provides peace of mind, offering protection against potential hardware issues and ensuring prompt and professional repairs if needed. This can significantly reduce downtime and the associated costs, while also guaranteeing your drive-thru operations continue to run smoothly.

Our team of experts at Sound Products is here to assist you in making an informed decision regarding your drive-thru system upgrade. We can help you explore the latest models and tailor a solution that best fits your business needs and budget. Don't miss out on the opportunity to elevate your drive-thru service and maximize your warranty benefits; contact us today to discuss your upgrade options.
Want to get your drive-thru installed?

Want to talk details?

Have questions or would like to talk about something a little more in depth? We'd love to talk.

The PAR G5 charging station allows customers to charge up to 5 headsets and 5 extra batteries at the same time.

Purchase online

The 12-slot battery charger

For larger operations PAR has a 12-slot battery charger that allows customers to charge up to 12 batteries at once.

Purchase online

The loop detector

The loop detector is the module is installed into your drive thru base station and wired to the lay in loop outside in your drive thru lane.

Purchase online

The lay in loop for vehicle detection connects to your base station and is laid into the concreate (or asphalt) of the drive thru.

Purchase online

The menu board is a large board outside by the speaker post that has your menu on it. 

Today's digital menu boards have the speaking and microphone built into the unit. If this is the case the drive thru will not have a speaker post.

The speaker post

The speaker post is used for housing the microphone and speaker that connects to the base station inside the restaurant. This allows for communication with your customers. 

Some digital menu boards have a microphone and speaker built in, eliminating the need for a standalone speaker post. 

Your all Canadian Drive Thru Company

We love helping customers with their drive thru communication systems - existing or new installations are our specialty.

At Sound Products, we are dedicated to partnering with Canadian restaurants to deliver exceptional drive-thru solutions. Our expert team is committed to providing top-notch installation services, ensuring seamless integration and optimal performance of drive-thru systems. We also offer reliable and efficient repair services to minimize downtime and keep your drive-thru operations running smoothly. As technology evolves, we understand the importance of staying ahead, and that's why we are passionate about helping Canadian restaurants upgrade to the latest drive-thru systems, leveraging cutting-edge features and advancements to enhance customer experiences. With our 100% Canadian-owned and operated status, we take pride in serving businesses across the nation, providing personalized solutions tailored to your specific needs. Join hands with Sound Products and elevate your drive-thru service to new heights of efficiency, reliability, and customer satisfaction. Let us be your trusted partner for all your drive-thru needs.

Vehicle detection

Our team can help you and your drive-thru with vehicle detection.

Drive-Thru timers

Here at Sound Products, we can help you pick the best timer solution for your dirve-thru communication system. 

Proudly Canadian

We have been helping businesses of all sizes with their drive thru communication systems in Canada. We service all of Canada and have been for 40 years.

Canadian Drive Thru Experts
PAR G5 drive thru base station remove cover
PAR G5 base station with cover removed

How to reboot a base station
 the first step in troubleshooting your base station and drive thru system.

Like computers and routers, today's base stations sometimes need to be hard reset. The easiest way to do this is to remove the thumbscrews from the bottom of the base station. Once those are removed, remove the front cover. In there you will see a black power cable on the left-hand side. Unplug that cable for about a minute or so and then plug it back in. 


If for some reason, it's hard to remove the thumbscrews, you can either use a Phillips head screwdriver or you can also unplug the power cable from the wall or power source.  That should achieve the same effect without having to remove the front panel.

If you are still having issues with your base station, you can always contact our support team at 1-800-263-4996 or email us at support@soundproducts.caour support team would like to help.