Our friendly and courteous staff are there to help you. We appreciate your comments and suggestions.

  • Office Hours: Monday - Friday, 8:30 a.m. to 5:00 p.m. EST
  • Same toll free line for either regular office hours or emergency after hours and weekend service. Please dial 1-800-263-4996 or (local)905-332-4996, wait for prompt, and enter the extension number (below).
  • During regular office hours, press 1 when prompted, to reach the Service Department.
  • After regular office hours, an operator will page a technician to respond to your emergency needs or you can leave a message so we can respond to your non emergency needs when the office reopens.
  • To send email, please click on the linked names below. If you use a web-based email account, please copy the full address and paste it into your email program.

Contact Us


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Customer Service

Louise Greenspoon